Please read the following points carefully as use of our Shop Online facility and purchase of goods by you means that you agree to them.
A1 Pupil Terms and Conditions
These terms and condition cover all of A1 Integrated Global services and we reserve the right to change these Terms from time to time. Any changes to these terms will take effect immediately and shall be notified to you.
Your instructor is an employee (“Your Instructor”) of A1 Integrated Global but known as “A1 DRIVING SCHOOL/A1 DRIVING INSTITUTE” (“A1”, “We”, “Us”, “our”). Knack Media Limited acts as our online agent for receiving Your payments for driving tuition other than payments made directly by You to any of our Account information. Where A1 and /or Knack Media Limited makes bookings with, or supplies any information or documentation to You, or processes any payments for Your lessons, they act as the employee of Your Instructor. The contract for driving tuition is solely between you (“You”) and A1 Integrated Global. Payment are not to be made to any “Instructor” or (“Your Instructor”) except approved by A1.
Tuition is only available to persons who meet the following criteria:
- Aged 17 or over, or aged 16 or over.
- Hold a valid learner’s permit pending age 18 for proper driver’s license processing.
- Legally entitled to drive in the Nigeria.
You and A1 are responsible for agreeing all matters relating to the timing, location and duration of individual lessons.
You must notify A1/Your Instructor of any matters which affect your ability or entitlement to have driving tuition, for example, but not limited to, any lack, or loss, of a valid driver’s license, learner’s permit.
Transferability of Lessons
You cannot sell or transfer lessons which have been purchased in Your name to any other person.
Pick and Drop
Our pick and drop are three days a week instead of five days a week for training and the fees varies depending on location.
Learning with an AC car
All our vehicle are equipped with air condition however, a cost of N700 per day apply.
Weather most times can be unpredictable, in an event of rain fall all training will be put on hold for that day.
Cancellation of Lessons
Cancellation of lesson is not allowed, once payment is made, you will NOT be entitled to a REFUND. We advise you get your facts right before registering for any of our lessons.
In the event of you having booked your driving training, you are required to complete your training within 1 month except otherwise you choose to extend your training period. In an event where you paid already and you didn’t show up for training within 1 month of payment your booking will be VOID and NO REFUND will be made to you. You will therefore be required to re-register should you still wish to learn how to drive at A1.
Refund Policy & Warranty
You are not entitled to cancel Your prepaid tuition at any time (for the provisions relating to the cancellation of individual lessons please see the “Cancellation of Lessons” above).
In the event of a “Buy one get one free” “Discounted” offer, no refund will take place. If you have paid using a prepaid gift card or A1 voucher, we will not be able to proceed to any refund after redemption of the card or voucher.
Payments and Lesson Bookings
You must pay for any tuition before the start of the lesson. You can use one of the following methods of payment:
- Payment by credit or debit card online at www.a1drivinginstitute.com (for initial lesson Purchases only);
- Payment by credit, or debit card through our POS terminal at the office.
- Transfer to any of our account information with payment evidence provided
- Voucher and gift cards have no cash value and have to be redeemed against tuition.
- Voucher and gift cards are not transferable once they have been redeemed.
- Payment by cheque direct to A1 Integrated Global (any cheque must be made payable to A1 Integrated Global or A1 Driving School)
Please note debit and credit cards are valid until the date shown thereon. A1 has no responsibility or liability to You for payments made by any other means. If You pay A1/Your Instructor directly by any method, you should obtain a receipt. A1 accepts no responsibility for any payments made directly to instructors.
In an event of Failed/Error in payment and you happen to be debited, you are required to contact your bank to get this issue resolved. A1 will not be held responsible for any error whatsoever encountered in using our Online Payment Platform / POS.
The cost of our tuition is based on the lesson price in force at the time of booking and can be changed at any time, any unused lessons remaining after 1 month have elapsed shall have any lesson price increase applied. See our refund policy above.
Special offers and discounts
A1 presents a great range of offers and discounts to new and existing learner pupils on learning to drive and other related products. A1 reserves the right to introduce (and to withdraw) special offers from time to time. Introductory offers are only available to new learner pupils, cannot be used in conjunction with other offers and are not transferable.
Your lessons are only valid if they are purchased through the channels outlined in the Payments and Lesson Bookings section set out above. If Your lessons have been purchased through another source, please contact us immediately on 01-2910533. In the event that some or all of Your lessons were not purchased in accordance with the foregoing terms, A1 reserve the right to suspend these lessons in Your account, with immediate effect. An investigation will then be conducted by the A1 in order to check the validity of the purchase. Where the results of the investigation determine that the lessons are not valid they will not be provided to You and A1 shall have no liability in these circumstances.
Your Instructor will carry the appropriate motor insurance, should You be involved in a collision as a learner driver whilst in control of driving the Instructor’s tuition vehicle.
If You have any concerns or complaints about any part of Your driving tuition/any of our services which cannot be resolved with Your Instructor, please contact the Customer Service Centre on 01-2910533. Where the Customer Service Centre is unable to resolve Your complaint to Your satisfaction, You will be entitled to refer the matter to Our Escalations Team who will use all reasonable endeavours to resolve your complaint within three working days.
In the unlikely event that You are unable to reach a satisfactory conclusion, we will be happy to investigate further until the matter is resolved.
If you have any questions about this terms and condition or privacy notice, go to the Contact Us section of our website.
Use of Your Personal Data
A1 Driving School / A1 Driving Institute is a trading name of A1 Integrated Global office: C70 Ikota Shopping Complex, Lekki Epe Express Way Ajah, Lagos.